Not all Japan proxy services are created equal. We break down the real costs, supported sites, and customer support of the 4 most popular services — so you can pick the right one for your needs.
OneMall vs Buyee vs ZenMarket vs Neokyo — the most popular Japan proxy services in 2026.
| Feature | OneMall | Buyee | ZenMarket | Neokyo |
|---|---|---|---|---|
| Service fee | 5-10% (transparent) | 300-500 JPY/item + tier | 300 JPY/item | 300 JPY/item |
| Auction success fee | None | 5% of final bid | 300 JPY flat | None |
| Sites supported | 16+ marketplaces | 3 (Yahoo, Mercari, Rakuten) | 5 sites | 3 sites |
| Surugaya / Mandarake | ✅ Yes | ❌ No | ❌ No | ❌ No |
| Free storage period | 60 days | 30 days | 45 days | 14 days |
| Consolidation | ✅ Free | ✅ Free | ✅ Paid | ✅ Free |
| English support | 24/7 | Business hours | Email only | Email only |
| Payment methods | Stripe / PayPal / Apple Pay / Google Pay / Link | PayPal / Card / Western Union | PayPal / Card | PayPal / Card |
Example: ¥3,000 item shipped to USA via DHL
| Service | Item | Service Fee | Domestic JP Shipping | International (DHL 0.5kg) | Total Estimate |
|---|---|---|---|---|---|
| OneMall | ¥3,000 | ¥240 | ¥500 | ¥3,800 | ¥7,540 |
| Buyee | ¥3,000 | ¥500 | ¥500 | ¥4,200 | ¥8,200 |
| ZenMarket | ¥3,000 | ¥300 | ¥600 | ¥4,500 | ¥8,400 |
| Neokyo | ¥3,000 | ¥300 | ¥500 | ¥4,300 | ¥8,100 |
Prices are estimates as of 2026. Actual costs vary by item weight, seller location, and shipping method. OneMall consistently ranks among the lowest total cost in our community polls.
Real items we're currently shipping — see our transparent pricing in action.
Total cost depends on item type and shipping. For most general items under ¥10,000 shipped to USA/EU, OneMall typically ends up 5-15% cheaper than Buyee/ZenMarket due to lower service fees and free auction success.
OneMall supports 16+ Japanese marketplaces, including niche sites like Surugaya (used books/games), Mandarake (anime/manga), and Yahoo Fleamarket. Buyee and Neokyo cover 3 sites each.
Both support Yahoo Auctions bidding. OneMall has no auction success fee, while Buyee charges 5% of the final bid. For high-value auctions, OneMall typically saves more.
Technically yes, but each service charges its own service + shipping fee. Using one service with consolidation is usually cheaper than splitting orders across multiple services.
OneMall offers 24/7 English support via chat and email. ZenMarket and Neokyo are email-only. Response time matters most for time-sensitive auctions.
OneMall offers 60 days free storage, then a small fee. Buyee 30 days free. ZenMarket 45 days. Neokyo only 14 days — important if you're consolidating multiple orders.