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Your Trusted Japan Proxy Shopping Service for Mercari, Yahoo Auctions & More

Why Choose OneMall for Buying from Japan?

Bid on Rare Collectibles via Yahoo Auctions Japan

Shop Exclusive Items from Mercari Japan

Manage Your Orders Easily with Our Proxy Dashboard
Who we are
About OneMall

OneMall is a cross-border proxy shopping platform by Inagora Inc., created for global users who love Japanese
products. With a strong focus on anime,otaku goods, outdoor gear, and more.

With integration with most Japanese shopping platforms such as, Rakuten, Amazon Japan, Mercari, Rakuma,
JDirectItems Shopping, and support for auction bidding on JDirectItems Auction, OneMall allows customers to
purchase any Japanese product they desire, regardless of location.

We have served users from over 50 countries, helping them easily discover and confidently purchase authentic
Japanese products.OneMall makes shopping from Japan simple and trustworthy.

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OneMall Proxy Service in 5 Slimple Steps

First time to OneMall? Shopping from Japan is easier than you thought with our quick guide below.
For more detailed step-by-step tutorial, check out our latest blog on How to buy from OneMall.

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Search For Products
Search for the items you wish to purchase and view product information
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First Settlement
Settle the payment for the product,value-added service fees and domestic transport in Japan.
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Arriving at Warehouse
Waiting for Goods to Arrive at OneMall Japan Warehouse.
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Second settlement
Select the shipping method and pay for the international shipping fee.
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Waiting for Delivery
Waiting for packages to be delivered to your doorstep
OneMall is here to help you find what you're looking for.

You can shop with ease and, above all, with peace of mind. Japan is a country renowned for the reliability of its sellers and the
quality of its products. Our most popular shops:

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Why choose OneMall?
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Lower International Shipping
Combine all order into one shipment to save more
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Fast Customer Support
Support replies within 48h.Mon-Fri: 10:00-19:00(JST)
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Photo Inspection Service
Add service to seeactual product photos before shipping.
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Onemall One Cart
Shop from multiple Japanese websites in one place.
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Linkbuy
Simply copy any product link you can't find, and we'l help you purchase it directly.
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Free Storage
Enjoy 90 days of free storage at our Japan warehouse.More time to shop,no extra cost.e
Our customer service team is on hand to
help and answer all your questions, during
and after purchase.
Connect with us on Social Media
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International Shipping from Japan globally,
provided by our trusted shipping partners.

We are proud to offer many different shipping methods to suit your needs. Whether you need a cheaper option or
want your package as soon as possible, we have you covered. We partner with many companies to offer you the best
rates. You can read more about our shipping methods, packing strategies and more here.

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What Our Customers Say
Quick and Easy!
Everything in my order arrived quickly, and nothing was damaged. They make it so easy to order things from any site! I also enjoyed the variety of shipping options. 10/10 I will most definitely be using OneMall in the future! :)
etgreen5
Amazing
We paid for the DHL shipment and literally got it 2 days later. Each item was packaged nicely in their original shipment packaging from seller then bundled nicely into a box that had the perfect cut bubble wrap. I'm so amazed at how everything was packaged because here in the USA people don't take pride in their work and don't care about your stuff so thank you to everyone at the onemall warehouse and the sellers in Japan.
hempsteadashlie
I loved
I'm honestly impressed with the price, quality, and care taken in packaging everything. I've been buying them all for months, and just this Monday I put them all together in one order, and it arrived in just 3 days... truly impressive. All in one box, packaged and protected with such care.
estevaomarcaldossantos
Cute designs & fast service!
Very adorable designs, fast paced service, excellent handling and it didn't take long at all to ship out! I really appreciate the careful handling and I'm happy to have ordered from OneMall.
Vi
In LOVE!! Acrylics, Rurudo tapestries & shipping💗
Everything about this order was amazing!! The acrylic stands are absolutely adorable, super detailed, beautiful colors, and they look even better in person! I was honestly blown away. The quality is chef’s kiss and they feel really sturdy too 😝 The Rurudo tapestries are next-level stunning. Her art is already incredible, but seeing it in real life is just… wow 🥹✨ They’re soft, well-made, and look sooo pretty hanging up in my room. I literally gasped when I opened them 🥳 Shipping was way faster than I expected! Everything was packed with so much care, no dents, no damage, and everything arrived in perfect condition 💌 Thank you so much!!
azra
fantastic items and service!
both items arrived well packed! the items are high quality and will look fantastic in my car! thank you#nissan #nismo
sevendust1276
Frequently Asked Questions
Frequently asked questions about OneMall's services, payments, and more. If you're looking for more information, check out our help section.
What are the advantages of buying through OneMall? +

WComprehensive value-added services We offer product inspection, photography, reinforcement, and consolidation services to ensure your items are accurate, protected, and in perfect condition. Additionally, repacking helps reduce international shipping costs for multiple purchases.

Innovative Shopping Features – AI Image Search: Easily find similar products by uploading images. – Robotic Order Processing: Quick and efficient order placement ensures you secure high-demand or limited items.

Flexible Stock Management Store your purchased items for up to 90 days, giving you flexibility to decide on the delivery time and shipping address.

Global Shipping Solutions We offer flexible, trackable shipping methods worldwide, with complimentary insurance for EMS,and Airmail shipments, ensuring your purchases arrive safely.

Universal Shopping Service Universal Shopping Service allows customers to purchase almost anything they want from specific marketplaces. You can easily request items by providing the item URL from virtually any Japanese store to Onemall, OneMall will handle the purchasing, shipping, and delivery, making it easy to shop across a wide variety of stores.

When do I have to pay for items and shipping fees? +
When purchasing items from Japanese online markets, you can pay directly after adding your desired items to the cart. Once your items or auction goods arrive at the warehouse and are packed, we will charge you for the international shipping fee.
Why are there only a few shipping options available to me?+
The number of shipping options depends on factors like your package size, weight, destination, and the current availability of carriers. Some methods may not be available due to restrictions or warehouse stock status.
What is consolidate?+
Consolidation means combining multiple items into one package. Once all your items arrive at the warehouse, you can choose to ship them together to save on international shipping.
Why do I need to pay twice?+
Purchases made through the OneMall proxy shopping platform are completed in two separate payments. The first payment covers the product cost, which includes the item price, a proxy service fee, and domestic shipping fee within Japan (often covered by the seller) The second payment mainly covers internationa shipping costs. Additional charges may apply depending on any optional value-added services you select.
What happens if my package is returned by the international shipping carrier?+
If your package is returned by the international shipping carrier (e.g. due to an incorrect address or other reasons), the following will apply:
The original shipping fee will not be refunded. Some carriers, especially sea freight services, may charge return fees comparable to the original cost. Return shipping fees will be the responsibility of the user. *Please double-check your shipping address before confirming shipment to avoid delays or extra fees.